Customer Service
Tata Consultancy Services
Bengaluru, India
Posted On Mar 20, 2024
Job
Description
- Skill-Customer Service
- Location-Bangalore
Grade-Band 4/5
|
- Overall
accountability of teams' and process performance
- Ensuring
business metrics/KPIs are met as per SOW
- Evaluating
business requirements and lead performance improvement initiatives
- Training
and competency development of the team
- Analyze
performance indicators and encourage governance & awareness
- Coordination
with interconnected departments on necessary issues
- SOW
/ Contract management
|
Desired Candidate Profile
Qualifications :BACHELOR OF COMMERCE
