Apprentice Engineer Diploma Engineer / BSc
· Posted Date :
26 Mar 2024
· Function/Business
Area :
Apprentice
· Location :
Enterprise NOC, Mumbai RCP,
Maharashtra
· Job
Responsibilities :
1. To ensure First level proactive
and reactive maintenance.
2. Regularly prioritize faults to meet SLA.
3. To handle emergencies and if required coordinate with first level
operations and investigate faults/cause related.
4. Dealing with complaints and escalations raised by end-customer
Operations/CC center
5. To handle and analyze Trouble Tickets and recommend timely actions
and solutions
· Education
Requirement :
Diploma (E&C) / Bsc (Electronics)
· Experience
Requirement :
Fresher
· Skills & Competencies :
1. Knowledge of Domain Mandatory
2. Ensure the usage of all processes and tools as per agreed SLA.
3. Knowledge of technical support activities.
4. To delegate/coordinate the tasks efficiently efficiently
·
