Jr Customer Service Executive
Tata Communications
Pune, India
Posted On Mar 19, 2024
Job Description
Broad outline of the Role
- Responsible
for driving day to day platforms and network planning and operations. This
is an operational role that may seek appropriate level of guidance and
advice to ensure delivery of quality outcomes.
Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Minimum qualification & experience
- Technical/
Engineering degree with 0-4 years of experience
Other knowledge/skills
- Experience
in network maintenance/ migrations/enhancements
- Expertise
on various telecommunication equipment
- Good
Knowledge in various products offered by service provider.
Key Responsibilities
- Supporting
the network enhancement, maintenance, and migration projects
- Publishing
dashboards to track projects.
- Platform
installation and configuration
- Support
in technical analysis of software, hardware, and network systems
- Perform
integration and migration with existing systems.
- Creating
technical service requirements
Technical Competencies
Knowledge / Skills
Job Segment: Engineer, Telecom, Telecommunications, Customer
Service, Engineering, Technology
